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Cookie Policy

Last updated: March 23, 2025

This Cookie Policy explains how Luminex Furniture ("we", "us", or "our") uses cookies and similar technologies on our website https://luminexfurniture.com (the “Site”).

By using our Site, you consent to the use of cookies as described in this policy. You can manage your preferences or withdraw consent at any time via your browser settings or by adjusting preferences via our cookie banner (where available).


What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function, improve user experience, and collect data for analytics and marketing.

Cookies may be set by us ("first-party cookies") or by third parties ("third-party cookies").


Why We Use Cookies

We use cookies to:

  • Enable essential functions like cart and checkout

  • Understand how you use our website (analytics)

  • Provide customer service via live chat

  • Personalise your experience and content

  • Deliver targeted advertising on Google, Facebook, and other platforms

  • Support marketing efforts, email engagement, and retargeting


Types of Cookies We Use

Category Purpose
Essential Cookies Enable core site functionality (e.g., cart, login, checkout)
Performance Cookies Help us understand user interactions via tools like Google Analytics
Marketing Cookies Used for email campaigns (e.g., Klaviyo), Google Ads, Facebook retargeting
Functional Cookies Support services like Tidio Live Chat and remember preferences

Third-Party Cookies in Use

We may allow trusted third parties to set cookies through our Site. These include:

  • Google Analytics – site usage and traffic analysis

  • Google Ads / Facebook Pixel – retargeting and conversion tracking

  • Klaviyo – email marketing and behaviour-based messaging

  • Tidio – live chat support and tracking

  • Shopify – platform cookies to support cart, checkout, and login

For a full list of Shopify cookies, visit:
🔗 https://www.shopify.com/legal/cookies


Managing Cookie Preferences

You can manage or block cookies via your browser settings. Most browsers allow you to:

  • Delete all cookies

  • Block specific sites

  • Set preferences for when cookies are allowed

Please note: Blocking cookies may impact functionality and experience on our site.

For more information, see:
🔗 www.allaboutcookies.org


UK & EU Cookie Consent

We comply with the UK GDPR and Privacy and Electronic Communications Regulations (PECR).

We use a cookie banner to ask for your explicit consent before using non-essential cookies (e.g. marketing, analytics). You may update your choices at any time via the settings icon in the corner of the site.

For more information about how we use, store, and protect your personal data, please see our Privacy Policy.


Contact Us

If you have any questions about our use of cookies, please contact us:

📧 info@luminexfurniture.com
📍 Luminex Trading Ltd, 85 Great Portland Street, First Floor, London, W1W 7LT

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